Which of the following is NOT a secondary objective of the Board of Funeral Services?

The correct answer is that defining pricing standards for funeral services is not a secondary objective of the Board of Funeral Services. The primary focus of the Board is to ensure professional standards and practices in the funeral service industry, which includes assuring professional competence and monitoring complaints against practitioners. These activities help maintain the integrity of the profession and protect the public.

Developing standards for professional competence involves creating benchmarks that practitioners must meet to ensure they are fit to serve the community. Monitoring complaints against practitioners typically entails investigating grievances to uphold ethical standards and resolve issues of misconduct or malpractice.

Conducting formal hearings for complaints is directly related to the board's objective of regulating practitioners and maintaining the standards of the profession. These hearings are an essential part of the process for addressing complaints and ensuring accountability.

In contrast, while pricing standards may be a concern for consumers, the Board of Funeral Services primarily focuses on the ethical and professional conduct of practitioners rather than setting specific pricing structures. This allows for market dynamics and individual business practices to dictate pricing, rather than regulatory oversight.