When a complaint is determined to have merit, how will the Board issue its decision?

When a complaint is determined to have merit, the Board issues its decision in writing. This written decision includes the rationale behind the conclusion, providing transparency and clarity about the Board's reasoning. Documenting the decision in writing is crucial because it serves multiple purposes: it ensures that all parties involved are formally informed of the outcome, it allows for a complete record of the proceedings, and it maintains accountability within the Board’s operations. This approach also supports fairness, as having a detailed explanation enables the parties, especially the complainant and the respondent, to understand the basis of the decision, which can be vital for any potential appeals or further actions.

Verbal notifications or informal communications may not provide the same level of clarity or legal standing as a written decision, which is why these options are less appropriate in formal complaint resolutions within the Board.