What type of hearings are conducted by the Board regarding complaints?

The type of hearings conducted by the Board regarding complaints are informal hearings. Informal hearings are typically characterized by a less structured environment than formal hearings. They aim to facilitate discussion, mediation, and resolution of issues without the rigid procedural rules associated with more formal settings.

In the context of the Delaware Funeral Board, informal hearings provide an opportunity for parties to present their case and for the Board to gather information in a more accessible and less intimidating format. This is beneficial for all involved, as it can lead to quicker resolutions and a greater likelihood of fostering understanding and cooperation among the parties.

Other types of hearings, like formal, public, or closed hearings, have distinct purposes and procedures that differ from the informal approach. Formal hearings usually follow strict guidelines and are often more adversarial, public hearings are open to the general community, and closed hearings restrict attendance and are typically reserved for sensitive matters. Each of these alternatives serves particular functions that are not aligned with the informal approach taken by the Board for handling complaints.